USAA and Auto-Owners Insurance have the highest scores for overall satisfaction in Florida.
J.D. Power ranks customer satisfaction for 11 regions, measuring satisfaction with price, claims and other factors, below.
Choose a region:
California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas
Florida | Overall Satisfaction | Policy Offerings | Price | Billing Process and Policy Information | Interaction | Claims |
|---|---|---|---|---|---|---|
| USAA* | ||||||
| Auto-Owners Insurance | ||||||
| 21st Century | ||||||
| Allstate | ||||||
| MetLife | ||||||
| Progressive | ||||||
| The Hartford | ||||||
| Travelers | ||||||
| Safeco | ||||||
| State Farm | ||||||
| Esurance | ||||||
| Nationwide | ||||||
| Liberty Mutual | ||||||
| Mercury | ||||||
| *USAA is profiled, but not rank eligible, because they do not meet the study award criteria. | ||||||
What the Power Circle Ratings mean:
= Among the best
= Better than most
= About average
= The rest
Choose a region:
California | Central | Florida | Mid-Atlantic | New England | New York | North Central | Northwest | Southeast | Southwest | Texas
More: Cheap car insurance in Florida
Source: J.D. Power Ratings Auto Claims Satisfaction Study 2017. J.D. Power's Power Circles Ratings do not include all information used to determine J.D. Power awards. See jdpower.com for more information on Power Circles Ratings. Your experience may vary.
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